Shane while true, the OP is calling for QA testers/bug testers. which is a good idea.

Shane I fully agree with BeetleJew Yuri and I equally reiterated to critically review your production process. Beyond what happens internally, from the outside the results are really very disappointing, to put it as a text written by AI: "Each update, a step backwards". Especially for those, like me, who saw enormous potential in this platform that was now lost in an improvised interface full of bugs. As regards the generative part, the audio quality has generally improved but the musical quality and especially the singing has worsened enormously. Finally, let me also say that responding in this way, although always polite, does not help improve your service: a lot of inexperience shines through in how you treat customers. Denying or saying "we are already doing it" as if the customer invented the problem is not pleasant to read, especially given the results obtained. If a customer reports something it's because he sees it: then if it's just his problem we explain where he's going wrong or ask for more details, but if it's not, we humbly try to take care of it. It doesn't have to be a war between you and your customers, rather it has to be a synergy because in the end we all want the same thing: a better service or at least not worse than it was before. Finally, a piece of advice: wake up! At the moment you are surviving because there are no other platforms like yours (Suno has a good interface but generates banal things) but it seems that you are doing everything you can to make this service expire and I think the competition, new and old, will not stand there and watch for a long time: at that point you could lose all your "burned" customers.

Pasquale T.: I should probably note at this point that I'm (personally) not a part of the dev team. And I'm not in a position to influence how the Udio development or testing operates, beyond making suggestions like any of you guys can. As that may not be clear, given my moderation title here on the Canny. I don't want that to be misconstrued, as you should be properly aware and informed of my position, and apologies if that was not the case.

I have to caveat that: I'm unable to talk about any specifics in the slightest about what happens in the TT testing program, just as all testers are unable to talk about it. I realize this unfortunately isn't helpful to you at all.

But I can say two generic things about it:

Firstly, that all features are given to testers to use before they are pushed to go live. And all those features are tested for bugs, along with many suggestions and general feedback that's provided by the testers also.

Secondly, that there is a large number of active testers. And they are amongst the most experienced Udio users on the site (in fact I would say a high percentage of the very most experienced Udio users on the site). Along with that there are some less experienced users, and medium experienced, which gives a mixture of expertise and insights. There's nothing wrong with the abilities of the tester's to find bugs or give great suggestions and feedback. There are also plenty of testers that give completely honest and blunt feedback if it's deemed required, even if it's negative feedback, just as any good tester should be able to do.

If people are assuming that there is no beta testing, or that the quality of the testers is not up to scratch, then I do want to say that this is assuredly not true and nothing I am saying is false; as for anything else, I cannot comment on it. I imagine you may have a follow-up response or questions, but I can anticipate beforehand that the answer will likely be that "I cannot comment on it".

I am sorry though, that the lack of transparency is likely going to be frustrating for you. And also that people have been dealing with a number of issues after new feature releases. But Udio has amazing (though very busy) devs and I'm confident that issues will be resolved in due course and when the availability to do so arrives.

Shane I want to point out that no one is against you or against UDIO in general, certainly not me. I just tried to give some advice having been in the IT industry for at least 30 years. This fervor arises from observing the progressive and systematic deterioration of this service. As I have already said, for me Udio is a black box: I totally ignore how it is organised, I don't doubt that there are geniuses inside otherwise UDIO would not have reached such a high level but I am starting to doubt whether they are still there and if there they are still then perhaps they are managed badly or it is partly wanted for a reason I don't know. Furthermore, let me tell you, the analyst who designs the graphic interface and its ergonomics is certainly not a genius, nor the person who created it, nor the "top experts" who tested it.

On the backend side, however, I imagine that it will be complex and (with a long time) to achieve improvements on the sound generation front but once you have heard the level where UDIO has reached, it is sad to see continuous worsening. Initially, caught up in the enthusiasm, I wanted to subscribe to the PRO for a year, but common sense prevailed knowing that things change quickly in this sector: lucky I didn't. Now I limit myself to the standard version and not even with continuity, aware that the toy I immediately became fond of has broken.

Pasquale T.: As far as I am aware all the devs are still here that started Udio (but don't quote me on that).

The UI is not always intergrated by the same person, but is often dependant upon who implements a particular feature.

I have seen a job listing on the Udio careers page for a UI developer, so I presume they will potentially be looking for further assistance on the UI side, when funds allow. But I am unaware of anything happening in this regard or what plans may actually be.

You are of course entitled to your opinion, and how you wish to subscribe or not subscribe. But I have faith that the UI will improve significantly at some point.

Shane Thanks Shane for your timely response. We are all rooting for the interface to improve as well as for the audio improvements and above all for the musical ones to return to the glories of a few months ago.