sucks you take away all an accounts credits if they weren't using their credits so fast so they let it lapse knowing they had a couple thousand credits, but no, even the already paid for credits got taken away. b.s. total b.s.
U
UdioAdam
Hi Terion! Purchased credits never expire. Same with credits earned by rating songs at udio.com/feedback.
Subscriptions, as noted on our pricing page (at udio.com/pricing) offer greater credit LIMITS. This allows us to give really large limits (for example, a limit of 4800 (!) credits for our Udio Pro plan) while balancing our server loads to ensure reliable service for everyone.
Sorry you were unpleasantly surprised, but hope this clears up why we've structured this as we have :).